WILD WHISPERS
Terms and Conditions
WILD WHISPERS offers this Web site, including all information, software, products and services available from this Web site or offered as part of or in conjunction with this Web site (the “Web site”), to you, the user, conditioned upon your acceptance of all of the terms, conditions, policies and notices stated here. WILD WHISPERS. reserves the right to make changes to these Terms and Conditions immediately by posting the changed Terms and Conditions in this location. Your continued use of the Web site constitutes your agreement to all such terms, conditions and notices, and any changes to the Terms and Conditions made by WILD WHISPERS. The terms WILD WHISPERS or ‘us’ or ‘we’ refers to the owner of the website. The term ‘you’ refers to the user or viewer of our website.
The use of this website is subject to the following terms of use:
Use the website at your own risk. This website is provided to you “as is,” without warranty of any kind either express or implied. Neither WILD WHISPERS. nor its employees, agents, third-party information providers, merchants, licensors or the like warrant that the Web site or its operation will be accurate, reliable, uninterrupted or error-free. No agent or representative has the authority to create any warranty regarding the Web site on behalf of WILD WHISPERS. WILD WHISPERS. reserves the right to change or discontinue at any time any aspect or feature of the Web site.
Exclusion of Liability:
The content of the pages of this website is for your general information and use only. It is subject to change without notice. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Indemnification:
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements. This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions. All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website. Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense. From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
Copyright:
Except for material in the public domain under Kenya copyright law, all material contained on the Web site (including all software, HTML code, Java applets, Active X controls and other code) is protected by Kenya and foreign copyright laws. Except as otherwise expressly provided in these terms and conditions, you may not copy, distribute, transmit, display, perform, reproduce, publish, license, modify, rewrite, create derivative works from, transfer, or sell any material contained on the Web site without the prior consent of the copyright owner. None of the material contained on WILD WHISPERS may be reverse-engineered, disassembled, decompiled, transcribed, stored in a retrieval system, translated into any language or computer language, retransmitted in any form or by any means (electronic, mechanical, photo reproduction, recordation or otherwise), resold or redistributed without the prior written consent of WILD WHISPERS. Violation of this provision may result in severe civil and criminal penalties.
Booking Terms and Conditions:
We accept your booking on the basis of the terms and Conditions below, which are designed to clarify the contractual obligation between us. It is important that you read these conditions together with the holiday and insurance information pages, as they not only define our obligation to you but also impose some important commitments upon you. Your contract is with us. In these booking conditions, “you” and “your” means all persons named on the booking (including anyone who is added or substituted at a later date).
Our Confirmation of Reservation:
When we have received your booking and deposit we will send you a Confirmation of Reservation which details exactly what is booked for you. From this moment we has accepted your booking on the terms set out in this Contract.
Our System Errors:
In the event of your Confirmation of Reservation showing an incorrect price for your holiday, the price that will prevail is the price shown in our reservation system. Accordingly, you may not seek to rely on system errors with a view to obtaining a holiday at less than the correct price, and any contract entered into upon a mistake, such as a wrong costing due to system errors, is not valid or binding.
Our Complaints and Dispute Procedures:
We do our best to give passengers travelling on our holidays an enjoyable; trouble free holiday, but occasionally plans do go wrong. If you have any complaint, please share it with your tour manager as soon as possible who will do anything possible to resolve the matter. You must also report it to the supplier of the service(s) in question immediately, who will endeavour to put things right. If the situation is not resolved to your satisfaction, then you must notify the company within 28 days of the end of your holiday in writing. It is strongly recommended that you communicate any complaint to the supplier of the services in question as well as to our representative without delay and complete a report form whilst in resort. If you fail to follow this simple procedure we will have been deprived of the opportunity to investigate and rectify your complaint whilst you were in resort and this may affect your rights under this contract.
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